Everything your clinic needs — in one AI voice agent
16+ features purpose-built for Indian healthcare. From booking to billing, MediVoice AI handles it all.
Appointment Management
Complete end-to-end appointment lifecycle automation
Appointment Booking
Patients call and book appointments via natural voice conversation. AI checks real-time doctor availability and confirms instantly in any Indian language.
- Available 24/7, even on holidays
- No hold times
- Instant SMS confirmation sent
Rescheduling
Patients can reschedule existing appointments easily. AI suggests the nearest available slot and updates the calendar automatically.
- Zero friction for patients
- Frees staff from rescheduling calls
- Auto-updates dashboard
Cancellation
Cancellations are handled gracefully. The freed slot is automatically offered to waitlisted patients.
- Reduce lost revenue from empty slots
- Automatic waitlist notification
- Seamless patient experience
Slot Suggestions
When a preferred time is unavailable, AI proactively suggests the next best options, keeping patients engaged.
- Higher booking conversion
- No frustrated hang-ups
- Smart slot optimization
Patient Communication
Keep every patient informed and engaged
FAQ Handling
Answers the most common patient queries — clinic timings, fees, doctor specialties, location, parking, and more — instantly and accurately.
- Customizable FAQ library
- Handles 80% of routine queries
- Always accurate, never tired
Missed Call Callback
When a patient cannot reach the clinic, MediVoice automatically schedules a callback and follows up.
- Never lose a patient lead
- Auto-scheduled callbacks
- Full call tracking
Outbound Campaigns
Send health tips, vaccination reminders, seasonal check-up campaigns, and follow-up calls to your patient database.
- Increase patient retention
- Drive preventive care visits
- Measurable campaign analytics
Family Booking
Book appointments for multiple family members in a single call — parents booking for children, carers for elderly patients.
- Convenient for families
- Higher per-call value
- Reduces callback rates
Operational Excellence
Tools that make your clinic run smoother
Doctor Availability
AI maintains live awareness of each doctor's schedule, leave, and availability — always up to date.
- Zero double-bookings
- Real-time schedule sync
- Per-doctor configuration
Multi-Language Support
Communicate in Hindi, English, Tamil, Telugu, Kannada, Malayalam, Marathi, Bengali, Gujarati, and Punjabi.
- Serve every patient in their language
- Auto language detection
- Regional accent support
Human Handoff
Seamlessly transfer calls to staff when needed — for complex queries, escalations, or patient preference.
- Warm call transfers
- Context passed to agent
- Configurable triggers
Emergency Escalation
AI detects emergency keywords and escalates immediately to on-call doctors or emergency staff.
- Configurable escalation contacts
- Sub-second detection
- Audit log of all escalations
Revenue & Analytics
Maximize revenue and measure performance
Waitlist Management
Patients can join a waitlist for fully booked slots. AI automatically notifies them when a cancellation occurs.
- Fill every cancellation slot
- Automatic notifications
- Zero revenue leakage
Payment Collection
Send Razorpay payment links via SMS or WhatsApp to collect consultation fees before the appointment.
- Reduce no-shows by 60%
- Seamless UPI/card payments
- Automatic reconciliation
Analytics Dashboard
Real-time visibility into call volume, booking rates, no-show trends, AI resolution rates, and revenue impact.
- Daily/weekly/monthly views
- Per-doctor analytics
- Exportable reports
Multi-Clinic Support
For healthcare chains: manage all clinics from a single admin dashboard. Per-clinic analytics and settings.
- Centralized management
- Per-clinic performance
- Role-based access
Ready to automate your clinic?
Join 50+ clinics already using MediVoice AI to handle calls, book appointments, and delight patients — 24 hours a day.
Setup in 48 hours · No technical skills needed · Dedicated onboarding support